Refund policy

Digital files

Because our products are digital files delivered immediately, purchases are final once the download link is available, as you acknowledge at checkout.

When we help

We will help if: a file does not open or is corrupted (we send a working file, or refund if we cannot fix it); you were charged twice for the same item (we refund the duplicate); you did not receive your download link (we resend it).

Write to contact@theclaimorganizer.com with your order number within 30 days of purchase. Refunds are processed through Stripe to the original payment method.

Stripe

Payments are processed by Stripe as merchant of record; in some cases Stripe's own support may handle a request.